The Anomaly Report Tracking System (ARTS) is an easy-to-use, yet powerful tool, facilitating the lifecycle of problem reports and actions, within the context of projects.
ARTS provides full lifecycle support for issue and action management. An issue could be an Anomaly Report (AR), Software Problem Report (SPR), Change Request (CR) or similar, depending on the end user’s domain of activity. Actions are the tasks required to resolve an issue. ARTS supports multiple users, acting in multiple roles, within multiple projects. ARTS was developed to be compliant with the ECSS Standard Q-20-09B, Non-Conformance Control System.
ARTS is immediately available, either in a customer-hosted configuration, or a MakaluMedia-hosted configuration. ARTS runs on most platforms that support Apache, PHP and relational databases such as MySQL or Oracle (e.g. Linux, Solaris, MacOS X).
ARTS combines powerful issue management tools with web-based flexibility.